The

Service

Experience unparalleled VIP treatment with the service of First Class Experience, available from the moment of your arrival to well before your departure. Our Airport VIP Hosting and luxury airport transfer service goes beyond expectations, offering meticulous white-glove service that enhances convenience, and luxury in a dynamic airport environment.

Benefits of Our Service

After living your Caribbean dream and enjoying the full range of Aruba’s luxury services, transition smoothly back to reality without the stress of international travel. Depart from Aruba's Queen Beatrix International Airport feeling pampered and cared for with our attentive service, ensuring your cherished memories are all you take home.

Comprehensive Facilities: All-inclusive Amenities

  • Dedicated VIP Host/Hostess: A personal guide to assist you at every turn, ensuring a smooth and enjoyable airport journey.
  • Complimentary Wi-Fi: Stay connected with our free internet access, making your wait times more productive and enjoyable.
  • Relaxed Ambience: Discover serenity with our tranquil VIP Lounge, designed to provide a peaceful retreat from the hustle of travel. Sink into comfort and unwind before your flight.
  • VIP Lounge with Unlimited Drinks and Snacks (Add-on): Indulge in the private VIP Lounges of the departure area, which offer a selection of complimentary beverages and snacks for your enjoyment. Please note: The VIP Lounge add-on is only available on weekdays (Monday - Friday). The VIP lounge is managed by third-party partners and has limited capacity. Click here for Rules & Regulations for the VIP Lounge

Pricing Overview:

  • Children Ages 0 to 4: Free
  • Children ages 5 to 12: $60
  • Youth ages 13 to 17: $ 80
  • Adults: $155
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RESERVE YOUR VIP EXPERIENCE

Travel stress-free

Our

Protocols
& Procedures

  • Greeted by a professional VIP host/hostess at the main sliding door entrance of the departures building. (Mandatory entry point for all.)
  • Assistance with gathering all necessary documents and explanation of new procedures.
  • Fast-track facilitation through check-in and initial security checkpoint.
  • Non-US Travelers (to Non-US destinations):
    • VIP host/hostess accompanies traveler through local Aruba Immigration and security screening.
    • After clearing security, the VIP host/hostess escorts the traveler to the VIP lounge (if included/open) or Gate to await their flight.
  • US Travelers (to US destinations - New U.S. Check-In Terminal):
    • VIP host/hostess accompanies traveler through the new streamlined check-in process.
    • Fast-track facilitation through Aruba Immigration and security screening.
    • Proceed to the U.S. Customs and Border Protection (CBP) pre-clearance facility. Due to US regulations, fast-tracking is not permitted through CBP.
    • After clearing U.S. Customs, the VIP host/hostess escorts the traveler to the VIP lounge (if included) or Gate to await their flight.
    • (Note: With the new terminal, U.S. travelers will not need to reclaim or recheck luggage after U.S. Customs, and secondary security screening has been eliminated.)

DISCLAIMER

  • Service Limitation: Our services are exclusively tailored for departures. Arrival services must be booked separately.
  • Additional Charges for Last-Minute Bookings: Arrivals within 24 hours of booking will incur an additional fee of USD $50.
  • No-Show Policy: In the event of a no-show, whereby the client fails to avail of the booked service, the fee is non-refundable.
  • For inquiries and bookings via direct calls, our office hours are as follows:
    Monday to Sunday: 8:00 AM to 10:00 PM

We kindly ask all clients to familiarize themselves with these terms and conditions before proceeding with bookings or inquiries. Should you have any questions or require further clarification, please do not hesitate to contact us during our designated office hours.

The VIP lounge at The Queen Beatrix International Airport is handled by a third party company. These are are their rules and regulation.

  • Please queue in an orderly manner when the lounge is at capacity. Your patience is appreciated.
  • Children under 12 are not permitted in the VIP Lounge.
  • Due to capacity limitations, you will be assigned a seat upon entry. Kindly inform the front desk if you wish to change your seat.
  • When the lounge reaches capacity, guests must queue with their party and await their turn for entry, as directed by the VIP Lounge staff.
  • The queue forms on the left side, behind the designated sign. Please keep the right side clear for guests entering and exiting.
  • Ensure your entire party is present when checking in, as re-entry and holding seats are not permitted.
  • Guests leaving the lounge must rejoin the queue upon their return, unless a member of their party remains inside.
  • Please do not leave bags unattended in the lounge. If no one from your party is staying, you must take your belongings with you.
  • Wheelchairs cannot be stored inside the VIP lounge.
  • Please refrain from moving chairs within the lounge.
  • Large groups are kindly reminded that this is a quiet lounge.
  • Guests leaving the queue will forfeit their place.
  • The VIP lounge add-on is only available on weekdays.

Vip

Departure

host next to first class experience aruba sign